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Registration accepted but not stored Empty Registration accepted but not stored

Post by jaydear on Mon 22 Jul - 10:32

I've installed Ant DM on a new PC running Windows 10. The registration is accepted, but on the next start it is back to the trial version Sad  How do I get it to lock in?

jaydear

Messages : 13
Date d'inscription : 2018-04-16
Localisation : AU

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Post by antdm on Tue 23 Jul - 10:26

Get back to Free of Trial?
Probably your PC have a problem and it creates a temporary profile for user everytime (if you get to Trial version).

antdm

Messages : 153
Date d'inscription : 2017-08-14

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Post by jaydear on Thu 25 Jul - 7:53

Other apps working just fine, no temporary user profiles, so I uninstalled Ant DM, reinstalled and registered it, same thing happens... uninstalled it Rolling Eyes

jaydear

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Post by francois on Thu 25 Jul - 23:14

After the installation did you try to open AntDM in administrator mode? This can solve your problem.

francois
Admin

Messages : 95
Date d'inscription : 2017-08-13

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Post by antdm on Fri 26 Jul - 5:45

To date, the only known reason why registration is not saved is a temporary user profile.
Each time you log on, Windows creates a new profile. User data is not stored in the registry.
If other programs write their registration to a file, they will work.

Try to use portable version. It saves its data to the ini file.

antdm

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Date d'inscription : 2017-08-14

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Post by jaydear on Sat 27 Jul - 20:38

Reinstalling and registering as Administrator cleared the problem. Many thanks.

jaydear

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Post by francois on Sat 27 Jul - 21:18

I'm glad to hear that your problem is solved using the administrator mode.

francois
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Date d'inscription : 2017-08-13

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