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Converting missing subtitles?

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Converting missing subtitles? Empty Converting missing subtitles?

Post by Nanja Fri 25 Mar - 16:38

Hello,

My problem is that when I download something that has subtitles without AntDM, I still have subtitles.
However, when I download any .mp4 with AntDM it converts it and subtitles are missing.
The sites I need to download from all have subtitles in the video, but then it gets converted and subtitles are gone.
How do I bypass this? I can't uncheck the converting option in AntDM, so it's always converting everything.
I just want to keep subtitles please without conversion please.

Thanks!! Any help plz.

Nanja

Messages : 4
Date d'inscription : 2022-03-25

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Post by antdm Fri 25 Mar - 16:56

As a rule, video is one file, audio is another, subtitles are a third file.
Conversion is the process of merging video and audio, and this process has nothing to do with subtitles. Subtitles-file must be downloaded separately and placed in a folder along with the video.

antdm

Messages : 670
Date d'inscription : 2017-08-14

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Post by Nanja Fri 25 Mar - 18:50

Hello, thanks for reply. I will try to show example and maybe you can help...

If I see this, the video will give me subtitles and the video isn't converted. Converting missing subtitles? FlECYWh


If I see this, the video will not give me subtitles and the video is converted. Converting missing subtitles? RrqiYk0

I know you said it has nothing to do with conversion, so I might be wrong, but I don't understand what to do? Since on some websites I get the first option(image), and some websites I get the second option(image).

Nanja

Messages : 4
Date d'inscription : 2022-03-25

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Post by antdm Sat 26 Mar - 6:51

what is your url for this video?

antdm

Messages : 670
Date d'inscription : 2017-08-14

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Post by Nanja Sat 26 Mar - 7:42

Thank you, issue was solved when I updated version of AntDM to 2.6.1 in free giveaway. I was previously using 2.4.1 or 2.4.2.

Nanja

Messages : 4
Date d'inscription : 2022-03-25

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Post by antdm Sat 26 Mar - 7:44

Thank you very much for your feedback!
We not support old versions of our software. This may not work at all or may not work correctly on some sites or in some browsers.
Sites, video services, video protocols, browser versions change frequently, and we follow them.
Please always use a latest version our software.

antdm

Messages : 670
Date d'inscription : 2017-08-14

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